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Delivery & Returns

UK Delivery

  • If you spend £50 or more, UK Delivery will be free.
  • All other orders will be charged a flat rate of £2.99 for UK delivery.
  • Delivery will take 2-3 working days to any UK address, but slightly longer if your delivery address is in the Channel Islands or Isle of Man.
  • Deliveries to the Republic of Ireland will be charged a flat rate of £4.99 and take 3-5 working days to arrive.

USA and Canada Delivery

  • If you spend £75 or more, USA Delivery will be free. All other orders will be charged a flat rate of £4.99 for USA delivery.
  • All orders dispatched to Canada will be charged a flat rate of £9.99.
  • Both deliveries to the USA and Canada will take 15-30 working days.

European Delivery

  • Delivery to the following EU is divided into 2 zones; Zone 1 and Zone 2. Shipping to Zone 1 costs £2.99, and Zone 2 £7.99. (Please see below for more information.)
  • Europe Zone 1: Belgium, Denmark, France, Germany, Luxembourg, Monaco, and Netherlands.
  • Europe Zone 2: Andorra, Austria, Czech Republic, Estonia, Finland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
  • Delivery to all EU countries listed above can take up to 10-20 working days.

Rest of the World

  • Shipping to Australia, Bulgaria, Croatia, Greece, Hungary, Israel, Republic Of Macedonia, Malaysia, Mexico, Romania, Serbia, Singapore, Thailand, and the United Arab Emirates will be charged a flat rate of £19.99 and can take up to 15-30 working days to arrive.
  • Shipping to India, Indonesia, and the Philippines will be charged a flat rate of £39.99 and can take up to 15-30 working days to arrive.

Delivery Terms

  • All orders received within a day will ship out the following working day (Monday-Friday).
  • In the rare event that there is a shortage of stock to fulfil your order we will advise you as soon as we can.
  • We will ship to the delivery address you specify and cannot be held responsible if the address entered is inaccurate.
  • We strictly do not ship to PO, APO, and FPO boxes.
  • We only ship to the countries listed above. If you wish to ship an order to another country, please contact us first.
  • Most international orders should take 7-14 working days to arrive however garments can take up to 20 days within Europe, and 30 days for the rest of the world.
  • Please note that there will be no tracking information available for merchandise such as t-shirts – sorry!

What if I’m Not In?

  • You may submit comments to be passed to the delivery agents, such as instructions about where to leave your package if you are not in.
  • To guarantee a smooth delivery we advise you to ensure somebody will be in to receive the package.
  • If delivery cannot be made, a delivery card will be left by our agents to advise you that an attempt to deliver was made.
  • An attempt will automatically be made to deliver the following working day.
  • There will also be instructions on the card advising of other options for collection and delivery available at your discretion, including redelivering at a different time/date, redelivering to a different address, and collecting from a nearby post office.

Damaged Products

  • In the rare event that any of the items in your package arrive damaged, we will replace them for you without any additional charge.
  • To report a damaged product please email immediately upon receipt.

Returns

  • If you decide you do not want any item in your order then you can return it to us within 14 days provided that it is not opened and is in the same condition in which it arrived.
  • We will issue you a full refund for the item or an exchange.
  • You will be responsible for the cost of returning any item which is not faulty.
  • If you receive any items that are damaged or faulty we will issue a replacement product free of charge.
  • To return a product please email us first for authorisation and further return details.